average annual commissioning. 7.7 kms lines commissioned per day against 2009-14 average of 4.3 kms
Capital expenditure in 2015-16 was about Rs. 94,000 Cr which is almost double the average annual capital expenditure over the previous five-year period of 2009-14
Electrification of 1730 kms done in the last year is a huge jump over 2009-14 annual average of 1184 kms
A responsive 24x7 complaint resolution mechanism employed through the use of social media
Cleanliness: Swachh Rail, Swachh Bharat campaign, Clean my Coach Service launched, third party cleanliness audits conducted for stations
E-catering, E-wheelchair, E-bedroll facilities launched to ensure seamless availability and access to these facilities
Ticketing: IRCTC capacity increased, Automatic ticket vending machines installed, cancellation of PRS tickets through cell phone launched, Vikalp scheme launched
Speed: India's first semi high speed train Gatimaan Express launched, trial run of Talgo coaches underway
N-E Connectivity: Barak Valley of Assam, Agartala, Mizoram and Manipur connected to broad gauge
High speed Wi-Fi launched at various stations with a target of 400 stations by 2018
Environment: A provision of 1% of total project cost made in all future projects to spend on environment protection measures, major thrust on solar and wind energy provided, traditional lights replaced by environment friendly LED lights
100% E-tendering implemented resulting in transparent and accountable procurement process
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