स्टेशनों पर यात्री सुविधाएं बढ़ेंगी, शिकायतें दूर होंगीThe Chief Commercial Manager (CCM) of North Eastern Railway, MK Sinha, visited the DRM office in Hazratganj on Friday. He instructed officials to improve passenger amenities at stations and expedite ongoing construction projects within the division. He also emphasized the importance of resolving ticketing issues, establishing war zones for monitoring adverse...
more... events, and focusing on digitization. Sinha further directed officials to increase passenger and freight revenue, address passenger complaints, and promote UPI-based payments for catering services. He also inspected the management of the War Zone, a dedicated space created within the Divisional Control Office for addressing passenger complaints and ensuring satisfaction.
North Eastern Railway ke Chief Commercial Manager (CCM), MK Sinha, ne Shukravaar ko Hazratganj mein DRM office ka daur kiya. Unhone station pe yaatriyon ke liye facility badhaane aur division mein chal rahe construction work mein speed laane ke instructions diye. Unhone ticketing issues ko solve karne, adverse events ki monitoring...
more... ke liye war zone banaane aur digitization pe focus karne ka bhi zord diya. Sinha ne officials ko passenger aur freight revenue badhaane, passenger complaints ko address karne aur catering services ke liye UPI-based payments ko promote karne ke instructions diye. Unhone Divisional Control Office mein passenger complaints ko address karne ke liye banaye gaye War Zone ke management ka bhi inspection kiya.