The Divisional Railway Manager (DRM) of the Lucknow Division conducted a surprise inspection of the 12230 Down Lucknow Mail train, arriving in Lucknow Junction from New Delhi on Sunday. The DRM aims to make the Lucknow Mail a model train for the division, ensuring high-quality passenger amenities and adhering to set...
more...

standards. The inspection covered various aspects, including linen, seating, bio-toilets, signaling, water basins, cleanliness, electrical systems, switches, plugs, air conditioning, and lighting. The DRM also instructed the train staff to inform passengers about the Railway Helpline number 139 for quick resolution of travel issues. He emphasized the need for constant monitoring of bio-toilets and instructed the staff to maintain high levels of passenger service and safety.