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News Entry# 564831
Aug 12 (19:45) Indian Railways Offers On-Train Essential Services for Passenger Convenience
IR Affairs
WR/Western
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News Entry# 564831   
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रतलाम रेल मंडल का यात्री सरोकार, चलती ट्रेन में दी जा रही है सुविधा

Indian Railways is now providing essential services to passengers on trains, including medical assistance, baby supplies, and travel necessities. The initiative aims to ensure passenger convenience and well-being during their journeys. This service is available through various platforms such as the Rail Madad app, X (formerly Twitter), and TTE calls. Passengers...
more...
can request items, including medical care, diapers, milk, earphones, mobile chargers, etc. The service ensures prompt delivery of these items to the passengers on the train. The system involves tracking the train location, informing the next station about the passenger's request, and having the staff at the next station prepare the requested items. This initiative has earned the Ratlam Railway Division an 'Excellent' rating for passenger satisfaction. Passengers will be charged for the services provided, with a fixed fee of 200 rupees for medical services.

Indian Railways abhi apne passengers ko train mein travel karte hue, medical help, baby ka stuff, aur travel ke liye jaruri cheezein bhi provide kar raha hai. Ye initiative passengers ki convenience aur well-being ko dhyan mein rakhte hue banaya gaya hai. Ye service Rail Madad app, X (pehle Twitter), aur...
more...
TTE calls jaise platforms se available hai. Passengers medical care, diapers, milk, earphones, mobile chargers, etc. jaisi cheezein request kar sakte hai. Ye service train mein passengers ko jaldi se in cheezon ko deliver karti hai. System mein train ki location track karna, next station ko passenger ke request ke baare mein inform karna, aur next station ke staff ko request ki hui cheezein prepare karne ka kaam shamil hai. Is initiative ne Ratlam Railway Division ko passengers ki satisfaction ke liye 'Excellent' rating dilaayi hai. Passengers ko provided ki gayi services ke liye charge karna hoga, medical services ke liye 200 rupees ka fixed fee hai.
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