Twitter service by railways is just farce & a publicity move. They just help in such situations where railways can earn easy publicity like helping an aged person, women or delivering baby food or nappies on board. They just copy paste the 'matter forwarded to concerned official' but god know what do they forward & what action do they take? I too avoid taking this train & infact prefer Howrah Mail (via Nagpur).

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This is the only train, which has seats till the last moment!! It is due to the odd arrival times at HWH. Gitanjali Express and Mumbai - Howrah Mail are the most popular trains on Mumbai - Howrah route, due to the arrival timings at HWH. Duronto is catching up fast!!

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Not exactly, you can see Sleeper class is highly patronized & AC class availability is due too large numbers of AC coaches (9 coaches), but still this train is not that popular like Gitanjali or Howrah Mail...

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atleast in ac,i think empty seats are due to large no of ac coaches.also i prefer this due to its timing in hwh. 4am early morning in hwh is awsome time to reach.
i think it has very less useful stoppage after bsp.i mean pple travel to rou or ckp from bsp,and as far as i know there is huge crowd for kgp that like to board at bsp.
overall due to high no of ac/sl coaches and low demand of onroute stations due to odd timing,its easy to get reservation.

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Yeah, you are right. These days even SL seats are not available on this train at some times. Maybe it is gaining popularity. It,s sister train, Samarsata, is going full too !! It has a very good ARR time at HWH.

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Though menu is mouth watering for foodies, the quality comment about food quality is missing.
How can this be rated as useful ?

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The best quality & tasty food with excellent service in this CSTM-HWH route
Unmatch quality respect to other trains in this route

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It it is so, it is Useful Tip :)

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Jnaneswari has one of Best pantry services.

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Entry# 1353165

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It is better than trains on this route, incl Duronto. Of course, food quality is based on personal opinion

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I agree to that !!!

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Absolutely!!

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Absolutely. I travel at least thrice a year to Kolkata from Mumbai on this train. I cannot remember anytime, when the food was bad. All along it was quite good and filling, with good service. You can even get extras, like extra rice. If you tell the waiters, they will remember it and serve it to you. of course you will have to pay for that, followed by a healthy tip to your server, at end of journey.

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