Recently travelled in this train from MAS to NZM dated 18th MAY IN 1ac....I would like to share the experience of the same:
My coach was H1 and coupe-H(a 4 bearth coupa)..The train started from MAS platform 11 by a 5 min delay...i have earlier travelled in 1AC of SBC rajdhani also nd was expecting a similar service here also....
Unlike rajdhani no welcome drink or anything...even the coach attendents were not in proper dress....The morning tea served was in normal plastic cups used in sleeper,3AC nd 2AC..unlike rajdhani were cup nd sauccer...
more... was provided...infact all throught the journey no cutlery was used and food was alwayz provided in normal packed containers as is provided in sleeper classes....breakfast was also so-so....The lunch as well as the dinner provided was cold nd i think they donot use the heater provided for heating the food....
One more point was of clealiness...the whole coupa nd the dustbin inside was not cleaned in the entire journey...no air freshners used...(rajdhani was cleaned every now nd then)....
And the worst part was that train reached late NZM by almot 2nd half hour @ 1pm sharp...:D
All in all a very bad journey..would never travel by this train again...considering the fare is lamost same as rajdhani...nd the inferior service...:(
My ratings:
Food: 3 on 5
Speed:4 on 5(but ultimately reached so late)
Cleanliness: 2 on 5( It was 1AC..i can imagine about SL,3AC ND 2AC)
Service:Poor..
Thanx for patient reading...