Well SER doesn't exactly have a Passenger Friendly Face to begin with except when it comes to dumping PM of Trains at Hatia CDO ЁЯШВ.
This is what happens when one concentrates 2 Zonal HQ's in one city. Officials don't care about anything. Majaal hai Prayagraj Express ya Gorakhdham Express ke saath aisa kuch ho.
Kalesh karwana chahte hai toh ho jaane do kalesh, Garden Reach mein 2- 3 High Ranking officials jhelenge tab shayad kuch ho.
SER...
more... likes to take inspiration from surroundings- Delay like SECR, Slack like ECR, Maintain like.... itself (surrounding Zones have better CDO's).ЁЯШВ
The only Premium Trains I've regretted traveling in are Pune Howrah Duronto, Ranchi New Delhi Rajdhani via Bokaro and Bhubaneswar Rajdhani - 2 of them belong to SER.
Then we have Pseudo Humsafar like Dharti Aabha AC Express which doesn't have 2A or 1A.
Then we have Bokaro.