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Blog Entry# 6221984
Posted: Yesterday (22:50)

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IR Affairs
ECR/East Central
Yesterday (22:50)   Sonpur Railway Division Receives Over 26,000 Complaints on Rail Madad App

AdittyaaSharma^~   75054 news posts
Entry# 6221984         Tags   Past Edits
साढ़े पांच माह में रेल मदद एप पर मिलीं 26 हजार शिकायतें

The Sonpur Railway Division has received 26,541 complaints on the Rail Madad app/portal between April 1st, 2024 and October 15th, 2024. The average response time is 3 minutes and 65 minutes, with 100% resolution. The Sonpur Division also received 11,544 feedback from passengers on the Rail Madad portal. The Rail...
more...
Madad app is a multi-lingual real-time grievance addressing portal integrated with the 139 helpline number. On average, 185,000 passengers travel daily within the Sonpur Division. The platform was created to address passenger issues and complaints.

Sonpur Rail Mandal pe Rail Madad app/portal pe is saal April 1st, 2024 se October 15th, 2024 tak 26,541 complaints aayi hain. Response time average 3 minutes hai aur 65 minutes mein 100% resolution ho raha hai. Sonpur Mandal ko Rail Madad portal pe 11,544 feedback bhi mili hai. Rail...
more...
Madad app ek multi-lingual real-time grievance addressing portal hai jo 139 helpline number ke saath integrated hai. Sonpur Division mein average 185,000 passengers daily travel karte hain. Passengers ki problems aur complaints solve karne ke liye Rail Madad platform banaya gaya hai.

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