Again only 2 ticket counters at Railway StationCentral Railway opened five ticket counters in Nagpur ahead of the Railway Minister's visit during Dussehra, but reduced them to two the next day, causing long queues. This issue is exacerbated by the handling of both cash and digital payments at the same counters, particularly as the 60-day Advance Reservation Period...
more... (ARP) approaches, leading to high demand and potential ticket shortages. Concerns have been raised regarding the focus on digital payments due to the complicated refund process, which causes delays and frustration for customers. With the festive season approaching, the Railways need to address these issues to improve the passenger travel experience.
Dussehra ke time Railway Minister ke Nagpur visit se pehle, Central Railway ne 5 ticket counters khule the, par next day sirf 2 hi counters rakh diye, jisse booking windows pe lambi lines lag gayi. Cash aur digital payments dono ek hi counter pe ho rahe hain, jisse passengers ko aur...
more... dikkat ho sakti hai, especially 60-day Advance Reservation Period (ARP) ke aane pe, jab tickets jaldi khत्म ho jaate hain. Digital payments pe focus ki wajah se, refund process bahut complicated hai, jisse customers ko refund milne mein delay hota hai. Festive season aane wala hai, toh Railways ko yeh problems solve karni chahiye aur passengers ka travel experience behtar banana chahiye.